Free delivery on orders over €100

Frequently Asked Questions

When will I receive my order?

In an effort to be eco-responsible and to avoid waste, we only start producing products once sales have ended.

You will therefore receive your order from

How do I collect my order for on-site pickup?

A stand will be set up during the event to ensure the distribution of orders.

All you need to do is go to the corresponding stand with your order confirmation.

I made a withdrawal at the stand but I won't be able to get there in the end, what should I do?

If you are unable to attend the official stand, please inform us as soon as possible by emailing hello@my-events-shop.com, specifying your order number.

We can then send you a link to pay the shipping costs and send it to you, or refund you.

There is an error on my order, what should I do?

For any errors on an order (sizes, colors, shipping methods, etc.), please inform us as soon as possible at the email address hello@my-events-shop.com, specifying your order number.

We can then look for a solution together!

Can't find answers to your questions?

Contact us here!